Novotel Goa Resort & Spa Candolim

I'm so happy that we chose this hotel for our first family holiday with our 2 kids! My parents accompanied us on this trip as well. Since day 1, everything was nothing short of amazing. The rooms could have been a bit bigger and more modern but we all managed to get few nights of comfortable sleep. They were clean and had all amenities, just need a little lift up I feel! The resort itself is beautiful, lots of scenic things and very Bali-like indeed! The pool was great, though a little cold at first, we spent hours poolside with our toddler and baby! The staff was a highlight, along with the food they serve at their breakfast and dinner buffet service. Everything was so delicious, I ate way more than I needed to! My kids loved the food too, the staff ensured they were catered to and had the right kind of food to eat. They always went one step above to make sure we were comfortable with the kids and were simply so professional. I can't rate this resort more highly and can't wait to be back!

Staff at Food cuisine, malay and all other staff took care of us like family, they were proactive and kind. Food non veg options were limited and that can be increased. Room service staff, sudhanshu was very helpful and had good service attiitude. Room could have been little bigger as we were 3 adults(family staying ) together. Pool could have been more clean as we could not see the bottom floor. Tree alongside pool was very cooling and very sceneic for eyes in this summer season. Overall i would rate 9 on 10 due to courteous staff.

A beautiful and green property with a lot of neatly maintained amenities, and a lot of things to do for kids, as well. The rooms are neat and well maintained, with balconies. The service is delightful, with a very responsive and helpful staff, specially the front office/reception manager, who went out of his way to help us. We loved the breakfast that was served, it had a wonderful spread. The hotel is very close to Candolim market and the beach. All in all, our stay here was wonderful and made our trip even more memorable.

Everything from the start to end was exceptional. The courteous and pleasing staff ensured we were pampered to the core. They went over and beyond to make us comfortable. It would be unjust to not name the stalwarts, namely Prachi from reception, Sanjib, Nupur and Subhadra from the restaurant, Nandan from housekeeping and not to forget the amazing blokes, Francis and Melroy from the bar. These folks were absolutely amazing and Novotel is lucky to have them. 10 stars to these folks.

The staff is very friendly and courteous. Food arrangement and the flexibility the staff extended on takeaway to the room was delightful. The overall ambience of property is very cozy.